Delivering Superior Service: Lastmile’s Partner-Forward Approach to Client Relationships

With our proactive approach, we ensure that your local pages not only go live seamlessly but also thrive, driving meaningful engagement and results. Partner with us for a reliable and dedicated ally in your local marketing journey.

Written By
Lastmile Retail
Last Updated
June 6, 2024
Category
Service

Your Business Deserves A Proactive Partner

Are you tired of "just vendors" who become inflexible once your online local marketing pages go live, leaving you stranded or asking for a small fortune to make improvements? What you truly need is a steadfast and proactive partner who is committed to your organization’s success, not just another vendor to oversee.

Your local marketing efforts deserve more than just a one-time setup; they require ongoing support, optimization, and adaptability. With our proactive approach, we ensure that your local pages not only go live seamlessly but also thrive, driving meaningful engagement and results. Partner with us for a reliable and dedicated ally in your local marketing journey.

Our Platform Was Built to Improve Efficiency

  • Our team conducts proactive listing monitoring and remediation so you customers see accurate data. This close attention to detail takes the burden off of your internal resources.
  • Our tech is built to be flexible, and can be adapted to fit new use cases and business needs without excessive fees, timelines, or resources from your internal team.
  • We implement content optimizations or UI/UX changes on a much faster timeline and at no additional cost, so data and content doesn’t get stale and you don’t miss out on key opportunities.
  • We have a flexible roles and permissions structure that allows you to set different permissions for different users, and our review response approval workflow enables more efficient review management.

With Lastmile, Our Relationship is a True Partnership

  • Our enterprise clients all enjoy dedicated account management.
  • Our team creates customized reporting tailored to your business.
  • Lastmile also provides direct support desk access.

This Enables Real Local Marketing

  • We don’t abandon you once the technology is live. We partner with you to glean important insights into what strategies optimize your offering, and we make strategic improvements to our product to improve your local marketing strategy.
  • Our continuous support ensures that your local marketing efforts stay effective and relevant, adapting to changing market conditions and consumer preferences.
  • We provide ongoing training and resources to empower your team to make the most of our platform, ensuring long-term success in your local marketing endeavors.

The Results

  • ~4K saved in internal resource hours a year
  • 30% increase in return on ad spend
  • Up to 7% lift in local sales
  • Conservatively, 5-10x increase in e-commerce and BOPIS (Buy Online Pick Up in Store) conversion rates

Don't allow your "just vendors" to hinder your progress. Experience Lastmile's exceptional service and partner orientation, which sets a new standard for how technology should be utilized. Contact us today to discover how we will propel your business forward. Start reaping the benefits of a genuine partnership with Lastmile and watch your business thrive.

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5-10x

Increase in e-commerce & BOPIS conversion rates.

20% +

Of visits convert to leads and sales.

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First page results for local searches with our award-winning SEO.

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Increase in return on ad spend.