Operations Associate

The Role

Operations Associate

New York City Metro, NY / Hybrid

$60,000 - $63,000 + Benefits

Are you new to the workforce and looking to gain insight into the workings of multiple teams in tech? Are you detail-oriented and do you have a predisposition for problem solving? If yes, then our Operations Associate position is the role for you.

Lastmile Retail is an industry leading provider of online to offline local marketing solutions. We are looking for an Operations Associate to support across our Account Management, Product and Paid Media teams. This role will expose you to the work of multiple teams and is an excellent position for those looking to determine their ideal career path with guidance and mentorship from seasoned team members.

This role will be a hybrid role. Lastmile Retail is a remote company with a Manhattan office. As this role is designed f or someone at the beginning of their career, it is important that while you are training and learning, you have in person touch points with our team in theNew York office and go in several days a week. As you progress in your career with Lastmile Retail, this hybrid requirement will be lessened and you can feel free to work from home. The majority of our team, including leadership, work remotely.  

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Key Responsibilities

·       Operational support across Lastmile’s Account Management, Product and Paid Media teams

·       Responding in a timely and professional manner to clients

·       Working with third party support teams to resolve client issues

·       Comfort learning and utilizing Lastmile’s product

‍Preferred qualifications

·      0-2 years of work experience

·      Strong writing skills

·      Resourcefulness

·      A hunger to learn

·      Strong organizational and task management skills

·      Attention to detail

·      Customer service experience or an enjoyment of solving customer issues

Compensation & Benefits

·      401K with profit sharing

·      Excellent healthcare benefits (health,dental, vision)

·      Unlimited vacation (within reason)

·      Paid parental leave

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About Lastmile Retail

Lastmile is an industry leading provider of online-to-offline digital marketing solutions for many Fortune 500 companies as well as nationally recognized political and advocacy organizations. Through our proprietary technology, we help organizations localize their offerings and connect “high-intent” individuals in a geographic area with the deep local information needed to drive action.

We recognize that the secret to our success is our outstanding team and offer continuous opportunities for career growth, learning and professional development. We also pride ourselves on a reasonable work-life balance. At Lastmile we know that you’re an adult who can get your work done. We won’t stand over you from 9 to 5pm. But we will mentor and support you.